Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in mobile phones and tablets. The second easiest thing you can do to fix the touch screen problem is to install any available updates.Common KeyTouch App Problems and Troubleshooting Steps ✅ I'm getting black screen / white screen (blank screen) when I open KeyTouch? In case you are wondering, occasionally, some already installed updates can be in conflict with the touch screen driver. This in turn causes the touch screen problems. Typically, Microsoft quickly fixes these issues via some more updates. For instance, the latest update to v1709 users broke the touch screen on some devices and Microsoft quickly released a patch the next week via Windows update to fix the issue. Since Windows 10 receives updates at least once a week, it is likely that an update broke your touch screen functionality.ġ. You can update Windows 10 from the settings app. To do that, press Win + I to open the Settings app. In the Settings app, go to “Update and Security” and then to “Windows Update”.Ģ. On the right-panel, click on the “Check for updates” button.ģ. As soon as you click on the button, Windows 10 starts to check for updates. It can a minute or two to check for new updates.Ĥ. If there are any updates available, Windows 10 will automatically download and install them.Īfter installing, reboot Windows and see if the touch screen is working. When hardware is causing problems, you should try unplugging and replugging it. However, since the touch screen is not easily unpluggable, you can disable and enable the touch screen. Generally, this fixes the touch screen not working problem in Windows 10.ġ. First, open the start menu, search for “Device Manager” and open it.Ģ. In the device manager, expand the “Human Interface Devices” tree, find your touch screen device, right-click on it, and select the “Disable” option.ģ. You might see a warning message, click on the “Yes” or “Continue” button to move forward.Ĥ. After disabling the touch screen device, right-click again on the device and select the “Enable” option. This action will enable the device.Īfter enabling the touch screen device, reboot Windows 10, and see if the touch screen is working. If disabling and enabling did not work, you can try reinstalling the driver. Typically, you will not get the touch screen drivers from your laptop manufacturer as Windows 10 installs a compatible generic driver from its catalog. As such, reinstalling the touch screen driver in Windows 10 is pretty easy.Ģ. Now, expand the “Human Interface Devices” tree, find your touch screen device, right-click on it, and select the “Uninstall device” option.ģ. Click on the “Uninstall” button to continue.Ĥ. After uninstalling the driver, restart your computer and Windows 10 should automatically reinstall the touch screen driver for you. Since driver reinstallation fixes a lot of issues, see if the Windows 10 touch screen nor working problem is fixed or not. Out of the box, your laptop manufacturer will calibrate the Windows 10 touch screen to work properly on your system. However, sometimes the touch screen calibration might go haywire and cause troubles with normal functionality. In those situations, you need to recalibrate the touch screen.
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